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ZenithCeramic · Fujian Dehua Guanhong Ceramic Co., Ltd.

Terms of Service

These terms set out the general framework for using this website and for OEM/ODM cooperation with ZenithCeramic. Your order-specific terms – quantities, pricing, delivery schedule and payment plan – are confirmed in the Proforma Invoice (PI) for each order.

Company
Fujian Dehua Guanhong Ceramic Co., Ltd. (brand: ZenithCeramic)
Registered Address
No. 98 Juren Road, Dehua County, Quanzhou, Fujian, China
Contact
jeremy@zenithceramic.com · +86 186 7694 9245
1

Company & Scope

This website, test.zenithceramic.com, is operated by Fujian Dehua Guanhong Ceramic Co., Ltd., trading as ZenithCeramic, a custom ceramic crafts manufacturer established in 2005 in Dehua, China. These Terms of Service apply to your use of this website and to all quotations, samples, orders and OEM/ODM manufacturing cooperation between your company and ZenithCeramic, unless a separate written agreement states otherwise. By submitting an inquiry or confirming an order, you agree to this framework, with order-specific details governed by the signed Proforma Invoice.

2

Quotations & Orders

All quotations are provided in writing, by email or Proforma Invoice, and state their own validity period. Prices may depend on order quantity, decoration method, packaging specification and prevailing material costs, so a quotation is binding only within its stated validity and for the specification it describes.

An order is formed when both parties confirm the Proforma Invoice in writing. The standard minimum order quantity (MOQ) is 1,000 pieces per design; lower MOQs may be discussed for our own-design series and for trial cooperation. Product specifications are defined by the confirmed sample, artwork and PI description.

3

Intellectual Property & Custom Molds

Artwork, logos, decals and design files supplied by a buyer are used exclusively for that buyer’s orders and are never shared with or produced for third parties. Intellectual property in ZenithCeramic’s own-design series remains with ZenithCeramic.

Custom molds developed for a buyer’s exclusive OEM design are used solely for that buyer’s production. Ownership and retention of molds follow the written agreement for each project; where sampling and tooling costs have been settled as agreed, the mold is kept in our facility for the buyer’s repeat orders and is not released to any other customer.

4

Samples & Tooling

  • Sampling time: 12-15 days from confirmation of design details.
  • Sample fees: where an order reaches the agreed amount, sample and tooling fees are deducted from the total order cost – effectively making tooling free of charge.
  • Free samples: available on request for evaluation and are delivered by express courier.
  • Bulk production follows the approved sample; any changes after sample approval may affect price and lead time and must be confirmed in writing.
5

Quality, Inspection & Claims

Production and acceptance are based on the sample confirmed by both parties. Our quality control department inspects every phase of production – molding, firing, glazing, painting, decal application and packaging – and all produced items are inspected by QC before shipment. Third-party inspection and testing at our facility before shipment are welcome.

Claims for manufacturing defects must be submitted within 30 days of delivery, supported by photos or video, and are handled as described in our Refund & Returns Policy. Minor variations inherent to ceramic production (glaze tone, hand-painted detail) do not constitute defects where they fall within the tolerance of the confirmed sample.

6

Payment Terms

We accept payment by T/T (telegraphic transfer) and L/C (letter of credit). Western Union, PayPal and MoneyGram may also be accepted for sample fees and smaller transactions. The payment schedule for each order – amounts, milestones and currency – is agreed in writing in the Proforma Invoice; no fixed deposit structure applies across all orders.

7

Delivery, Packaging & Shipping

ItemStandard Term
Bulk production lead timeApproximately 45-60 days after sample approval and order confirmation, depending on order quantity.
Default trade termFOB Xiamen. Other Incoterms (EXW, CIF, DDP, etc.) are negotiable and confirmed in the PI.
PackagingStandard export-safe packing; custom gift boxes, white boxes and mail-order boxes available on request.
Loading supportOur team prepares packing and container-loading plans to help reduce freight cost.

Delivery dates are planned in good faith based on confirmed samples and order details. Risk of loss passes according to the agreed Incoterm.

8

Limitation of Liability & Force Majeure

Information on this website is provided “as is” for general guidance and may be updated without notice. To the maximum extent permitted by law, ZenithCeramic is not liable for indirect, incidental or consequential losses arising from use of this website. Neither party is liable for delays or failures caused by events beyond its reasonable control, including natural disasters, government measures, epidemics, port congestion or shipping disruptions. Quality or damage claims follow the process in our Refund & Returns Policy rather than this clause.

9

Governing Law & Contact

These terms are governed by the laws of the People’s Republic of China. Any dispute arising from our cooperation shall first be resolved through friendly negotiation between the parties.

Questions about these terms?
Email: jeremy@zenithceramic.com
Phone / WhatsApp / WeChat: +86 186 7694 9245
Address: No. 98 Juren Road, Dehua County, Quanzhou, Fujian, China

Last updated: August 18, 2026 · Related: Privacy Policy, Refund & Returns Policy

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