Privacy Policy

This policy explains what information ZenithCeramic collects when you use this website or submit an inquiry, how we use it, and the rights you have over your data. We keep it simple: we collect only what we need to answer your inquiry and serve your order, and we never sell your personal data.

Effective Date: August 18, 2026

1. Who We Are

The data controller for this website is Fujian Dehua Guanhong Ceramic Co., Ltd. (brand name: ZenithCeramic), a ceramic crafts manufacturer established in 2005.

Address: No. 98 Juren Road, Dehua County, Quanzhou, Fujian, China
Email: jeremy@zenithceramic.com
Phone / WhatsApp: +86 186 7694 9245

2. Information We Collect

Information you provide. When you submit an inquiry or quote request through our contact forms (operated with Contact Form 7), we collect the details you enter:

Name
Email address
Company name
Phone number (optional)
Your message, including product requirements, quantities and customization details

Information collected automatically. Like most websites, we collect basic technical data through cookies and server logs, such as your browser type, approximate region, pages visited and referring site. This data is aggregated and used to understand how the site is used.

3. How We Use Your Information

We use the information you submit to:

Respond to your inquiry and prepare quotations
Communicate about samples, orders, production and shipping
Send product information, catalogs or resources you have requested
Improve our website, products and services

We do not use your data for unrelated marketing purposes, and we do not send unsolicited bulk email. You can ask us to stop contacting you at any time.

4. Cookies & Analytics

This website uses cookies – small text files stored by your browser – to make the site function properly (for example, remembering form submissions) and to measure traffic with analytics tools, so we can understand which pages are useful to visitors and improve our content. Analytics data is processed in aggregate and is not used to identify individual visitors.

You can disable or delete cookies in your browser settings at any time. The site remains usable without cookies, though some features such as forms may be less convenient.

5. Sharing & Third Parties

We do not sell, rent or trade your personal data. We share information only where necessary to serve your order – for example, with freight forwarders for shipping, inspection agencies you appoint, or payment providers you choose to use. Our website may contain links to third-party sites (such as WhatsApp or social media platforms); their privacy practices are governed by their own policies.

6. Your Rights (Including GDPR)

If you are located in the European Economic Area or another jurisdiction with similar protections, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Receive your data in a portable format
Withdraw consent at any time, where processing is based on consent
Lodge a complaint with your local supervisory authority

To exercise any of these rights, email jeremy@zenithceramic.com. We will respond within a reasonable period, typically 30 days.

7. Retention, Security & Changes

We retain inquiry and order records only as long as needed for business, warranty and legal purposes. We apply reasonable technical and organizational measures to protect your data, including access controls and secured email handling; however, no method of transmission over the internet is completely secure.

If we update this policy, the revised version will be published on this page with a new effective date. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

Data requests and privacy questions: jeremy@zenithceramic.com

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